Logistics
Courier & Delivery
Hand parcels to UK courier services and pass tracking back to the order.
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Logistics
Customs & Import Support
Coordinate the information an import needs so stock can be received once it is cleared.
Overview
Customs and import support is about getting the facts in order before a container or parcel line arrives. Product descriptions, values, quantities and references need to match what the broker and the carrier are using.
This is operational support alongside your broker or courier. It is not a substitute for a licensed customs adviser, and it does not provide legal or tax advice.
Benefits
- Fewer surprises at the door
- Paperwork lines up with the unload
- A single warehouse contact
How it works
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01
Gather the file
Packing lists, invoices and references are collected before arrival.
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02
Align the parties
The broker, carrier and warehouse work from the same quantities and descriptions.
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03
Receive cleared goods
Once the shipment is available, it is unloaded and put away.
Who it’s for
- Importers new to UK receiving
- Brands working with an external broker
- Container programmes
Questions about Customs & Import Support
No. We coordinate warehouse-side information and work with the broker or carrier you appoint. We do not provide customs, tax or legal advice.
Only where the shipment is legally available to the warehouse. Uncleared freight stays with the party responsible for it.
Related services
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Freight & Distribution
Pallet and freight distribution for wholesale, retail and bulky consignments.
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Logistics
International Shipping
Dispatch international parcels and freight where the destination and paperwork allow it.
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Logistics
Returns Management
Receive customer returns, inspect them and restock what can be sold again.
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